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Core Capabilities

Core capabilities

Forge's service model is built around four pillars. Together they cover the insurance cycle, from initial placement through to ongoing decisions, continuity and change.

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Insurance broking

Placement of strata and property risks across both straightforward and complex market environments, from initial assessment and market engagement through to binding. The focus is on disciplined execution and a well‑managed, transparent placement process.

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Advisory

Strategic input that shapes the placement before the market is engaged. Reviewing current arrangements, assessing market readiness, clarifying risk presentation and defining the right path forward.

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Claims

Active support when a loss occurs. Notification, insurer engagement, claim progression and broader claims strategy, including the implications of the claim at renewal and beyond.

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Placement strategy

The market strategy behind the placement itself. Insurer selection, structure, layered capacity and tailored placement pathways where a standard route is unlikely to produce the right result

Sectors

Sector focus

Specialist focus across property and strata markets, supporting clearer decisions, stronger market engagement and more structured insurance outcomes. Forge operates across a focused set of market segments within strata and broader commercial property. That focus supports a deeper understanding of the assets, operating models and placement challenges that shape insurance outcomes, from routine renewals to specialised, multi-layered and structured programs. The result is a more informed approach to market selection, program design and insurer engagement.

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Strata & Body Corporate

From smaller schemes through to multi-billion-dollar portfolios, Forge supports strata risks across a broad range of asset profiles. Straightforward risks require speed and competitive market access. Larger, more complex or appetite-constrained risks require structure, strategy and disciplined insurer engagement.

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Strata Manager

Insurance programs for strata management businesses across the lines that protect the operations, including professional indemnity, management liability, cyber, fidelity and other operating covers.

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Commercial Property

Placement across broader commercial property risks including shopping centres, hotels, hospitality venues, office buildings and mixed use assets. The focus is on matching insurer selection, program structure and market strategy to the operating profile and risk characteristics of each asset.

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Corporate & Structured Schemes

Insurance solutions for larger corporate or institutional clients with more complex risk and coverage requirements, including custom scheme design, structured placements and broader program architecture.

How the model Adapts

A structured model, scaled to the risk, urgency and decision environment

Not every risk needs the same process. The Forge model scales its approach to match the complexity, urgency and decision environment of each engagement, applying the right level of structure rather than defaulting to a single way of working.

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Transactional placements

Straightforward risks where speed, responsiveness and competitive market access matter most. The focus is on efficient execution with enough coordination to keep the process clean and well managed.

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Large and structured placements

Larger assets and more complex risk profiles shift the emphasis toward insurer fit, placement structure and the quality of market engagement. The approach becomes more deliberate as the scale and decision environment require.

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Distressed and hard to place risks

Where defects, claims history or reduced insurer appetite narrow the available market, judgment matters more than process. The priority is building a credible path forward through sharper risk framing, deeper market understanding and targeted insurer engagement.

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Insurance advisory

Strategic input where the immediate need is clarity, not placement. This may include program review, market readiness assessment, second opinion advice or defining the right approach before insurers are engaged.

Beyond the placement

The placement is the starting point, not the finish line

How renewals are managed, how claims are handled and how the program adapts over time decide whether the original placement holds its value.

Renewals

Every renewal is a strategic decision point. We reassess the structure, review market conditions and position the program for the next cycle.

Claims

Claims are managed with reference to the program that was placed. From notification through to resolution, we support clear strategy, insurer engagement and practical decision-making.

Enquiries

Clients and partners have access to people who understand the placement, the program structure and the reasoning behind it.

Policy servicing

Operational discipline that keeps the placement current, documented and aligned to agreed changes.

Endorsements

Mid term changes managed with the same care as the original placement.

Ongoing decisions

Advice on program structure, market positioning and risk changes as assets, portfolios and market conditions evolve.

New enquiry

Discuss your firm's insurance

Whether you're reviewing your current placement, growing into a new structure or facing a specific exposure, our team is available for a direct conversation.

20+ years specialist strata and commercial broking

Markets and capacity others can't reach

A read of your placement, not a pitch

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